We’re really sorry, we’re currently experiencing some technical difficulties.
These issues are affecting our response times and the types of repairs we’re able to raise at the moment. However, we encourage you to still contact us on 01204 328000 to report a repair, and one of our dedicated Customer Service Advisors will be available to help.
Sorry for any inconvenience this may cause and we greatly appreciate your understanding and patience during this time.
We’re pleased to say that our Careline phone lines have resumed normal service for our community alarm service customers.
Thank you.
Welcome to Bolton at Home
We manage/maintain over 18,000 properties in Bolton and beyond. On our site you can contact us, report a repair, pay your rent, learn how to apply for a home, get help and support, and more.
Tap here to learn more about us.
Call us
01204 328000
8am to 5.30pm (Mon - Fri)
You can still report emergency repairs while we’re closed using our out of hours phoneline, which you can call using the same number.
Use our webchat
Our staff are here to help from 8am to 5pm, Monday to Friday if you need us- and you can send your messages in another language thanks to our built-in translation feature.
Just tap the ‘Chat with us’ button at the bottom of your screen and we’ll be with you as soon as possible.
Message us on Facebook
Available 8am to 5.30pm (Mon - Fri)
Tap here to message us on Facebook (opens in a new tab)
Visit our reception
98 Waters Meeting Road
Bolton, BL1 8SW
8.45am to 4pm, Monday - Thursday
Good to know if you're a customer
-
Our Plan: your guide to what we’re doing
Our newest five-year business plan is out now. It shows what we’re focusing on and what we promise to do.
Tap here to read Our journey ahead, our plan for 2024 to 2029.
Read on for an overview.
23 Apr 2024 09:00 -
Unsure about your rights as a social housing tenant?
Unsure about your rights as a social housing resident? We have a dedicated webpage that'll help you to understand and exercise your rights, raise issues with your us (your landlord), and shape/improve the services you receive and the homes you live in. Read on for the link.
15 Apr 2024 15:00 -
Keeping things the same at our Valley House office
Read on for an update on our Valley House office opening arrangements as of April 2024.
11 Apr 2024 08:00 -
We currently have properties for sale in The Haulgh, Horwich, Great Lever, Kearsley, Westhoughton, Darwen (by auction)
We currently have properties for sale in The Haulgh, Horwich, Great Lever, Kearsley, Westhoughton, Darwen (by auction).
For more information on these properties, tap here: www.boltonathome.org.uk/properties-for-sale.
08 Apr 2024 08:00 -
Free activities for you and the kids during the Easter holidays (2024)
Looking for some free family activities for you and the kids to get involved in during the Easter holidays..? We’ve still a handful of events planned for next week (week commencing Monday 8 April 2024).
Read on for details of upcoming events.
04 Apr 2024 12:00